Reading Time: 5 minutes Hybrid working models: The 3 main employee concerns companies must address The Covid-19 pandemic upended the way organisations were managed,…
Social Learning
Reading Time: 3 minutes The 3 top customer service trends to emerge during the pandemic The golden rule in customer service excellence has always…
Reading Time: 2 minutes Once the course is done, there is no follow-up and certainly, no way for a person to integrate the knowledge and skill. Often there is no way to measure the result.